phmaya Terms and Conditions

These Terms and Conditions govern your use of the phmaya platform. By registering an account or using any part of this site, you agree to be bound by the rules set out below. Please read this page carefully before you start using the platform.

Last Updated: 2025 Philippines Market User Agreement

Platform Rules You Need to Know

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use phmaya. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and complete. Only one account per person is permitted — duplicate accounts may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials. Any activity that occurs under your account is your responsibility, so please keep your password secure and do not share it with anyone else. If you suspect unauthorised access to your account, contact our support team immediately through the details on the FAQ page.

2. Deposits, Withdrawals, and Payments

All transactions on phmaya are processed in Philippine Peso (PHP). We support deposits and withdrawals via GCash, Maya, and Philippine bank transfers. You may only deposit funds from payment accounts that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are subject to identity verification, and phmaya reserves the right to request supporting documents before processing any payout. Processing times vary depending on the payment channel selected; GCash and Maya transfers are generally the fastest. For full details on how to cash out your balance, visit the Withdrawal page.

3. Use of Platform Services

phmaya provides access to sports betting, live casino games, fish games, and related entertainment content for registered users in the Philippines. You agree to use these services only for personal, non-commercial purposes. Any attempt to manipulate odds, exploit system errors, use automated tools or bots, or engage in any form of fraudulent activity is strictly prohibited and will result in immediate account suspension. phmaya reserves the right to void bets or winnings that result from technical errors or system faults. We also reserve the right to modify, suspend, or discontinue any part of the platform at any time without prior notice.

4. Responsible Gaming

phmaya is committed to promoting safe and responsible gaming practices for all Filipino players. We encourage you to set personal deposit limits, session time limits, and to take breaks when needed. If you feel that your gaming habits are becoming difficult to manage, we strongly recommend visiting our Responsible Gaming page for tools and guidance that can help. Self-exclusion options are available to any registered user who wishes to temporarily or permanently restrict access to their account. Gambling should always be treated as a form of entertainment, not as a source of income or a way to recover financial losses. If you need additional support, independent help organisations are available in the Philippines to assist players who may be experiencing gambling-related difficulties.

5. Privacy and Data Use

When you register and use phmaya, we collect certain personal information in order to operate your account, process transactions, and comply with applicable regulations. This information is handled in accordance with our Privacy Policy, which explains in detail what data we collect, how it is used, and how it is protected. We do not sell your personal data to third parties. By using the platform, you consent to the collection and processing of your information as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

6. Limitation of Liability

phmaya provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any losses arising from technical outages, connectivity issues, or circumstances beyond our reasonable control. Winnings displayed on the platform are subject to verification before payout, and phmaya reserves the right to withhold payment pending investigation if there is reasonable suspicion of fraudulent activity. Users are responsible for ensuring that online sports betting and gaming is permitted under the laws applicable to them in their location. phmaya does not provide legal advice, and it is your responsibility to understand and comply with any local regulations that may apply to your use of the platform.

7. Changes to These Terms

phmaya reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates. If you have questions about these terms or any aspect of how the platform operates, the FAQ page is a good starting point, and our support team is available to assist you further.

Questions About These Terms?

If anything on this page is unclear or you need more information before registering, our FAQ page covers the most common questions Filipino players have about using phmaya. You can also review our Privacy Policy and Responsible Gaming page for more detail on how we protect your data and support safe play. When you are ready, creating a free account takes under two minutes from any mobile browser in the Philippines.